DMA Sharjah
About
About
About
About
About
About
About
About
About

About DMA

Meeting the needs of Present and Future Generations

About The Department

The Department of Municipal Affairs in the Emirate of Sharjah is the local government body concerned with providing support, development, and supervision to raise the efficiency and quality of municipal work by proposing and monitoring the implementation of legislation, regulations, and systems for municipal councils and municipalities of cities and regions of the Emirate of Sharjah, in order to ensure raising the level of municipal services provided to citizens and residents and improving them toward The highest standards, which creates an environment with a high-quality standard of living for the emirate's residents and enhances the positive relationship with companies and local community institutions.


The Department aims to achieve the following:

1. Raising the level of municipal work and providing the necessary support for its development through activating and improving performance.

2. Supervising and managing municipalities with the aim of improving municipal work, providing comprehensive services, and creating higher living standards for the population.

3. Committing to transparency, providing mutual trust and strengthening the relationship with partners and the community.

Mission

Continuous development of all municipal processes and procedures and improvement of community services to achieve customer satisfaction.

Vision

Achieving sustainable development by increasing efficiency and productivity in municipal work.

Chairman's Message

His Excellency Sultan Mohammed bin Huwaiden Alketbi

His Excellency Sultan Mohammed bin Huwaiden Alketbi
The Department of Municipal Affairs holds a prominent position within the government system of the Emirate of Sharjah, playing a key role in supporting, developing, and supervising the enhancement of efficiency and quality in municipal work across the various cities and regions of the emirate. In this context, the Department adopts a comprehensive vision aimed at establishing excellence in municipal work and elevating its standards to the highest levels of quality and efficiency. This is achieved through leveraging local and international expertise and innovating creative solutions capable of addressing municipal challenges with efficiency and flexibility. . This approach aligns with the noble visions and directives of His Highness Sheikh Dr. Sultan bin Muhammad Al Qasimi – may God protect him – Member of the Supreme Council and Ruler of Sharjah, and is closely followed up by His Highness Sheikh Sultan bin Muhammad bin Sultan Al Qasimi – may God protect him – Crown Prince, Deputy Ruler of Sharjah, and Chairman of the Executive Council. It reflects a dedicated pursuit of comprehensive development and the enhancement of the quality of life for all residents of the Emirate. . Our future vision is for the Emirate of Sharjah to become a leading global model in the field of municipal services, distinguished by a clean environment, an aesthetically pleasing urban appearance, and the provision of smart, integrated services that meet the evolving needs and aspirations of the community. In pursuit of this vision, the Department is committed to reinforcing the principle of community participation, strengthening cooperation with municipal councils and the municipalities of the emirate, and fostering partnerships with various public and private sector entities. . Our firm belief that the integration and unification of efforts are fundamental to building a modern and sustainable urban environment drives us to continue working with unwavering commitment to deliver high-quality municipal services. These services aim to enhance the quality of life and strengthen the Emirate of Sharjah’s competitive position both locally and globally.

Director's Message

His Excellency Shaikh Eng. Mohamed bin Abdallah Alqasimi

His Excellency Shaikh Eng. Mohamed bin Abdallah Alqasimi
In order to realize the translation of the visions of His Highness Sheikh Dr. Sultan bin Muhammad Al Qasimi, Member of the Supreme Council of the Federation and Ruler of the Emirate of Sharjah - may God protect him - and the aspirations of His Highness Sheikh Sultan bin Muhammad bin Sultan Al Qasimi, Crown Prince, Deputy Ruler of Sharjah and Chairman of the Executive Council - may God protect him - aimed at achieving comprehensive development in all... Fields and levels, and harnessing all capabilities and efforts to provide the means of a decent life for the residents of the emirate. . The Department of Municipal Affairs strives to promote growth and progress in the Emirate of Sharjah through the continuous development of the municipal work system and upgrading it towards, The highest international standards, and these endeavors come from the vision of the department, which believes in the importance of developing the municipal sector by developing community involvement, and developing strategic plans that take into account the changing and accelerating needs of society and achieve their happiness and well-being by providing municipal services at a distinguished level of high quality, and developing projects that meet the needs of And the aspirations of our society and guarantee them a decent living, thus making the Emirate of Sharjah a leading model to be emulated in the field of distinguished municipal work and civil modernity.

Evaluation

01

Transparency

02

Responsibility

03

Innovation

04

Participation

05

Customer satisfaction

06

Sustainability

Strategic Objectives

01

Achieving harmonization and coordination between the municipal councils and the emirate’s municipalities through unifying, developing, and harmonizing procedures and programs.

02

Automating all services and procedures provided by municipal councils and municipalities in the emirate to ensure easy access to them.

03

Spreading the culture of innovation in municipal councils and municipalities.

04

Work to develop the organizational structures in municipal councils and municipalities in the emirate.

05

Implementing periodic surveys of municipal services and procedures and customers to confront societal changes and developments in coordination with municipal councils and municipalities.

06

Monitor and evaluate municipalities’ achievements to ensure their suitability and effectiveness to achieve customer happiness.

Organizational Structure

Organizational structure

Meeting the needs of
Present and Future Generations

Member
Member
Member
Member
Member
Member
Member
Member